Who can use a Mouldy Bisquit Kit?

Our Mouldy Bisquit kits are designed to inspire the creativity in all those who want to give it a go. Young and old, beginners to experienced creatives. Anyone can use a Mouldy Bisquit kit! Supervision is recommended for super creative individuals who may be tempted to eat the materials or those who like to paint more than just their pottery creation. Please don’t eat anything in the kit, thats yucky.

How do I use my Mouldy Bisquit Kit?

Hey, we don’t want to tell you how to create your masterpiece but here’s a few pointers on how to set up. Your box will come with everything you need except your beautiful ideas. On arrival your Mouldy Bisquit will be wrapped up with lots of padded goodness so it can make its way safely to you. Pottery is fragile so please handle this with care as you unwrap it ready for painting. Set your space up so that you don’t accidentally put the paint where it doesn’t belong. Find your favourite playlist, make yourself a cuppa, and enjoy your crafternoon.

A few extra pointers:

• Sometimes the kits might take a little time in the post which may cause the paint to settle. Give your palette a little shake to get those gooey ingredients mixing and mingling. If its a little clumpy or you would like it to be smoother, just add a little water and give it a little mix- a-roo. Make sure to apply thinly and evenly so the paint does not crack, if you would like a cracking effect, layer that gooey stuff on!

• Stuck for ideas? We are regularly sharing amazing pottery creations and inspiration over on our Instagram account. It helps to draw on something you are passionate about, or take inspiration from the wonderful world of Pinterest.

• Make sure you let each coat dry before adding another. Whilst we are talking about drying, allow your piece to dry for 24 hours before adding your sealant to the piece. If your sealant is a little clumpy add a little water and then go bananas all over your piece.

• Not loving where your project is going? Thats ok, it happens to the best of us. Sometimes taking a break can do wonders for an artwork. Come back to it when you are feeling a little bit fresh and ready to complete your masterpiece!

Are you going to be doing *insert wonderful vintage bisque here* again?

We are going to try our best to keep a lot of wonderful creations in the shop. However, sometimes we may rotate some of our stock to make way for some other creations that are needing a little more love. We have so many different types of moulds that we want to try and give them all a bit of love when time allows it. Let us know if the item you love is not available as hearing feedback about what you love helps us know what to make more of!

Do I need a kiln to finish my artwork?

These kits are deigned so you can create pottery magic without needing a kiln. We get it, kilns are hard to find. These kits are designed like the old day hobby (sorry people who did this in the 70’s apparently that means you are old) of painting your own bisque creation without the need for a final firing. Each kit is complete with the materials you need to decorate and the sealant you need to protect your work to enjoy for years to come.

Can I buy the bisque by itself?

Not quiet yet! We are a brand new small business. We hope that we can offer this service really soon, but lets just see how the kits go first ok?
We hope to update the shop with plain bisque for those who want to do the final firing at home and for the artists that already have the materials ready at home and have no need for extra kit supplies.

How do I look after my artwork?

Make sure to handle your item with care at all times. They are sturdy pieces but they are fragile and can still break under certain pressure or mishandling.We cannot offer replacement of pieces due to mishandling on your part. Treat it like the precious china that sits in a collectors cabinet.

Once your artwork is sealed up it is now ready to be admired on a shelf, or a bedside table, or somewhere special. As much as we would love to see your creations hanging out in the garden, we can’t guarantee that the weather conditions will not fade and ware all your hard work. If you would like to place your item amongst the flowers outside, check out your local hardware store for a weatherproof sealant.

What? You are SOLD OUT? How do I get my hands on a Mouldy Bisquit?

Sweet Niblets! We are currently out of stock of that item you really wanted! We are trying our best to keep the website regularly stocked with your favourite kit creations. However, we are a very small team that try the best we can. Each Bisque creation is hand poured, cleaned, and fired in house. Sometimes this can take a little while to get enough stock to list onto the website. Please be patient as we work on a restock.

Some things to keep yourself safe and clean!

Each kit comes with a highly pigmented acrylic paint. This paint is designed for using on bisque pottery. It has a strong colour that leaves a stunning result. This means that the paint also likes to stay on other surfaces it gets in contact with. Make sure you have set up your space so you don’t have accidents on your favourite dining table, or that favourite outfit of yours.
It will most likely not come out!

Even bisque fired pottery can be a little dusty. Make sure to not put your fingers in your mouth whilst handling your piece and wash your hands after you have finished handling your unpainted project.

Oh yeah, please don’t eat anything in the kit. We can guarantee it doesn’t taste very good and well, I don’t know how good you will feel after the fact. Save your snacking as a reward post project!

Will my piece be waterproof?

The short answer is no. The bisque kits are designed to be completed at home without a kiln. For this reason the pieces are not waterproof. Each kit comes with a sealant. This sealant is to protect your piece from scratches and general wear and tear. We are unable to provide a waterproof sealant in our kits at this point in time but they can be sourced from hardware stores.

Wait? So I don’t need a kiln. Does that make the pottery fragile?

Each Mouldy Bisquit has been bisque fired to 1000 degrees. This means the pottery item has no chemical bonded water in the clay. The clay has transformed into ceramic making it strong to handle and paint without breakage. With that said, the ceramic item has not fully matured so is a little more fragile than the mug you are sipping your tea from. Bisque is a commonly used decorative pottery item but make sure you are handling it with care as it can be fragile and break if it is dropped or extreme pressure is placed on the piece.

How long will my order take to ship?

We are a super small business and will pack your orders as quickly as possible. We aim to get them out within three business days of ordering but during periods of high demand this can be slightly delayed.

At checkout you will have the option to have multiple kits shipped together or shipped sepeartley. You will not be able to proceed through checkout until you select one of the options. If you have not ordered multiple kits you can select N/A. You will have to choose between:
Packed Together: This means all kits in the order will come in the same box where possible. This means everything will come together but the kits will not come in seperate boxes. This option is great for people who want all kits to come together and they don’t need a box for each one.
Shipped Separately: This means you would like each kit packed in a separate box. This option is perfect for people ordering them for presents or events and need each kit separated for individual use. Our shipping labels are attached to the base of the kit box so it doesn’t impede the aesthetic of the kit when gifting. Each box will be shipped separately which means they may arrive at different times.

Something in my box is damaged/ missing? What should I do?

Get in contact with us straight away! We have a mission to share the creativity and joy with you and we want to make sure you have a wonderful experience.

Sometimes the posties like to have a little fun with your parcel on the way. We thoroughly pad and pack your order so it is safe for travelling far and wide. Get in touch so we can let you know the steps to receive a replacement item.
If an item is missing please let us know as soon as possible so we can replace the item for you. We hope that this does not happen but we are humans that can sometimes makes mistakes!

How will my order arrive?

We have a pretty squishy packing system. That is because we want to make sure your order arrives safely to you without any damage on the way. We pack our orders with as many recyclable and biodegradable items as possible.
We use biodegradable packing peanuts, paper padding, biodegradable tape and stickers to pack your orders.

I received my tracking information but my order hasn’t arrived yet?

We will do our best to send your order out as quickly as possible. Once your order is handed over to the postal service it is then out of our control. Postal delays are very prevalent and can happen all the time. If there are issues with your order please reach out to us so we can follow it up for you.

Here’s how long orders usually take to ship:
Australian Orders: 2 days-2 weeks from postal lodgement.

International Orders: 2-8 weeks from postal lodgement.

I have a party coming up, can you help us get creative?

We would absolutely love to help you out! Shoot us through an email at mouldybisquits@gmail.com and we can discuss options and availability.

Can you host a workshop with us?

We are looking into offering workshops in the near future. We don’t like saying watch this space, but watch this space?

Do you do wholesale?

What really? You would like to stock our kits in your wonderful store? That’s amazing.
Shoot us an email through to mouldybisquits@gmail.com and we can chat further about wholesale and availability.